How it works
How do you qualify for compensation?
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Delayed 3 hours or more
Your flight must have landed 3 or more hours late.
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Flights valid within the last 6 years
Your flight needs to be within the last 6 years.
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Departing from the EU/UK Airports
Your flight should have departed from an airport within the EU, if it was not an EU based airline.
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European Regulation EC 261/2004
On any EU based Airline, all delayed and cancelled flights are eligible, worlwide.
What compensation can I expect?
If your flight was delayed, cancelled or overbooked, your compensation size depends on your travel distance.
When are you not entitled to compensation?
You are not entitled to compensation when a flight is disrupted due to force majeure or for reasons outside of the airline's control. Examples include: